It is possible that your computer does not have the correct software installed to read that file type. Is your computer asking you what type of file it is? Most students should be able to open Microsoft Word documents, but you may not have the software to open some of the files in your course, so you may have to download certain programs to be able to view the files.

Pop-up Blockers

Check that your computer is not blocking pop-up windows from the Virtual Learning Environment. Depending on which browser you are using you can add our website to your trusted sites.

Application Viewers

Some resources in our Virtual Learning Environment require you to have specific software installed on your computer in order to view the files (e.x. Adobe PDF, Microsoft Word, video players, etc).

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