There could be many reasons, but the most probable one reason is you have simply forgotten your password, typed the wrong password, or you are entering it incorrectly.

Some things to think about include:
  • Does your student name or password contain a mixture of upper and lowercase letter(s)? It should be entered exactly.
  • Are cookies enabled in your Internet web browser?
  • If you are able to log in the Virtual Learning Environment, but are having problems accessing your course, you should contact us directly to check that that course is functioning correctly.

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